Store Policies

Please read the following terms and conditions before placing any orders on www.inventorymagazine.com

Confirmation

By confirming your order you are accepting of these terms & conditions and a binding agreement is entered into. When we have received your order, you will receive an e-mail confirming your order. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of the order, we will contact you and give you the opportunity to cancel the order.

Delivery Time and Costs

Goods will be dispatched on regular working days from Monday through Friday. Shipping prices are calculated by weight, size and quantity and will vary between destinations. Shipments are sent via FedEx Ground, FedEx Priority or DHL Express whenever possible and unless otherwise requested. Please feel free to contact us at info@inventorymagazine.com with questions or special requests regarding shipping services/standards.

Shipping Estimates

North America
$12-30

Rest of World
$30-60

Shipping Origin

Orders may ship from either the United States or Canada subject to the availability of stock. We do our best to ship domestically wherever possible, after which, the origin location is primarily determined based on the proximity to the shipping destination. To inquire as to where your order would potentially ship from or request a preferred place of origin, please contact us.

Delivery Status

When your order leaves the store we will provide you with a tracking number via e-mail as soon as possible which you can use to track your order.

Prices

Prices do not include delivery charges. We retain the right to adjust incorrect prices. Prices shown on our website are in Canadian Dollars. Prices displayed do not include Provincial or Federal Sales Taxes for Canadian customers and they will be added in the check out process. All Canadian customers are subject to applicable taxes (GST, HST, PST) based on your province of residence. Orders placed from outside of Canada are not subject to taxes.

Payment Methods

We offer two different methods of payment for online customers.

Credit / Debit Card
We accept VISA and MasterCard. When paying by card you will be asked for the card number, its period of validity and the CVC code. We use a security standard called 3D-Secure, developed by VISA and MasterCard. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. We do not store card numbers after the transaction has been carried out.

PayPal
PayPal allows secure payment with your PayPal account or a credit card. You will be redirected to PayPal to finalize your order when checking out. More information about PayPal is available from paypal.com.

Customs and Import Charges

Any customs or import duties that are charged once the parcel reaches its destination country must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell what the cost would be, if any. As customs policies and import duties vary widely from country to country it might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Returns and Exchanges

Our return policy allows you to return the product for any reason within 14 days of having received it for store credit or exchange only. We cannot accept returns for a refund. You have the right to open the package and check the contents but the product must be returned in brand new unworn condition. All original packaging and labels shall be returned with the product without having been tampered with. Please note that you are responsible for the product until it reaches us. Please include the transaction number within the package so that it can be easily tracked.

If you wish to exchange a product, please contact us at info@inventorymagazine.com as soon as possible to notify us of the return in order to reserve another product or size and make all necessary arrangements. Products may only be exchanged for other products available from Inventory. If an exchange is not possible, a store credit will be issued. Refunds will not be issued.

Sale Items

All items purchased at a discount are FINAL SALE. No returns or exchanges will be given on sale items.

Return Shipments

Inventory Returns
45 Powell St.
Vancouver, BC
V6A 1E9
Canada
+1 (604) 568 5889

Company Information

The website www.inventorymagazine.com, our physical shops and our registered domain are owned by PRA Inventory Media Ltd. The company is registered in Canada and our corporate identification number is 805205283.

Disclaimer

All content on this site, including, but not limited to information, content, graphics, images, and program code such as HTML and javascript are the copyright 2009 of Inventory Media and may not be reproduced in any manner without written consent from Inventory Media.

Privacy Policy

The Inventory store is a part of PRA Inventory Media Ltd. We respect the privacy rights of its online visitors and recognize the importance of protecting the information collected about them. We provide this statement (the Privacy Policy) to help you to understand what we may do with any personal information that we obtain from you. This Privacy Policy guides how we collect, store, and use the information that you provide us with.

By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use, and disclose your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into, and part of, the Terms and Conditions which govern your use of the website maintained and operated by Inventory. We will use your information only for the purposes set out below. Although we are committed to maintaining your confidence and trust in all of our activities with you, this Privacy Policy does not govern our collection or use of data about you through channels other than the Site.

Please exit our website immediately if you do not accept this Privacy Policy or are accessing this website in a country or other territory where use of our website is not permitted. We may need to update this Privacy Policy from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.

The following information is provided by Inventory Media to enable our online visitors to be fully informed of our Privacy Policies. The website collects certain information when you interact with it. For example, the website may collect "Personal Information" which is data that can be used to identify an individual, as defined by applicable law. The website may also collect data that does not identify you specifically. The following is a list of data that we may collect and process about you:

  • Information that you provide by filling out forms on the website. This includes information you provide when you register to use our website; subscribe to any services offered on the website including but not limited to interactive services; enter a competition or promotion sponsored by Inventory Media; complete a survey; or report a problem with the website.
  • Your correct date of birth, which we may require that you submit accurately to ensure that you do not access the Site if you are not of a legal age to purchase items offered for sale on the Site.
  • Any information you may provide when you contact us or send us a correspondence.
  • Details of any transactions you carry out through the website including the placement of any orders by you; and details of your visits to the website including but not limited to, your computer's IP address, your account password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.